Terms and Conditions
Welcome to the website of Altius Counselling (“Altius Counselling”, “we”, “us”). These Terms of Use govern your access to and use of this website (the “Site”). By accessing or using this Site, you agree to be bound by these terms. If you do not agree, please discontinue use of the Site immediately.
1. NO CLINICIAN-PATIENT RELATIONSHIP
The content on this Site is provided for informational purposes only. Your use of this Site, including the submission of any contact forms or emails, does not establish a formal clinician-patient or therapeutic relationship between you and Altius Counselling. A professional relationship is only formed once you have completed a formal intake process and signed a specific Informed Consent agreement.
2. NOT FOR EMERGENCY USE
This Site and its communication channels are not monitored 24/7 and are not intended for emergency or crisis support.
If you are experiencing a mental health emergency or are in immediate danger, please call 9-1-1 or go to the nearest hospital emergency room.
You may also contact the BC Crisis Centre at 1-800-SUICIDE (1-800-784-2433) or call the Crisis Line at 1-888-353-CARE (1-888-353-2273)
3. INTELLECTUAL PROPERTY & OWNERSHIP
All materials on this Site, including the Altius Counselling name, logos, text, graphics, and original documents, are the exclusive property of Altius Counselling and are protected by Canadian copyright and trademark laws.
You are permitted to view and print portions of this Site for personal, non-commercial use only.
Any other use, including reproduction, modification, or distribution of Site content without our express written consent, is strictly prohibited.
4. MODIFICATIONS TO TERMS
Altius Counselling reserves the right to update these Terms of Use at any time without prior notice. Changes are effective immediately upon being posted to the Site. We encourage you to review this page periodically to stay informed of our current terms.
5. DISCLAIMER OF WARRANTIES
Altius Counselling provides this Site on an “as-is” and “as-available” basis. While we strive for accuracy, we make no guarantees that the information provided is error-free, current, or complete. We do not warrant that the Site or its servers are free of viruses or other harmful digital components. Your use of the Site is at your own risk.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Altius Counselling shall not be liable for any damages (including direct, indirect, incidental, or consequential losses) resulting from your use of, or inability to use, this Site. In all circumstances, our total aggregate liability to you for any claim arising out of these Terms shall not exceed $10.00 CAD.
7. THIRD-PARTY LINKS
This Site may contain links to external websites operated by third parties. These links are provided for your convenience only. Altius Counselling does not endorse, control, or take responsibility for the content or privacy practices of any third-party websites.
8. GOVERNING LAW
These Terms of Use are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be resolved exclusively within the courts of British Columbia.